Tag Archives: Says

9 in 10 customers more likely to overlook a negative review if the business responds adequately, Yelp says

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Half of survey respondents said they don’t trust reviews if they know the business asked customers to leave them.

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Facebook says short posts have the most views while hate speech drops on platform

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The third quarter transparency reports give us more insight into the platform, but it’s unclear whether the company’s wide-ranging efforts to restore its reputation will have the desired effect.

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Google’s local rebrand prompts SMB support amid antitrust lawsuits, says local SEO expert

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If you work with SMBs and they received the notification, there’s a chance they may be worried about how laws and resulting changes will affect their businesses.

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