They recognized the logic – but many had strong criticisms.
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BrightLocal also found an overwhelming consumer preference for phone calls vs. other channels such as email and messaging.
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The new feature has yet to be publicized by Google, but local guides like Mike Blumenthal report that it’s already available to some verified business in Google My Business.
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Google’s machine learning tool verification is just not working for GMB listings as spam is constantly slipping through the net. Here’s how you can help.
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When messaging is set up in the GMB app, it doesn’t work for listings that belong to location groups in the dashboard.
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The answers that are there are mostly coming from Local Guides, who may or may not provide accurate information.
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If you primarily use a desktop computer, you’ll be happy to know that you can now reply to Google Maps reviews without opening a mobile app.
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Google is now giving hotels a way to communicate even more about their properties to customers.
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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.
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The end of SMS messaging on the GMB dashboard will have a sizable – and negative – impact on marketing agencies and large enterprises. Here’s why.
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